Our training
"learning what you don’t know is interesting .....It’s a laugh - it's great to meet new people"
Service users at Working with Words
We provide training to adults with learning difficulties in computer, office and social skills.
The training covers:
- Induction: Introduction to staff, premises and each other; Fire Drill, Agreement; Basic Skills, questionnaire and targets for the year
- Health & Safety
- Working as a Team
- Communication (listening and speaking up)
- Making information accessible
- Equal Opportunities
- Environmental policy
- Computer (concepts, hardware, software, programmes and health and safety)
Microsoft Word (open, save, close, files, formatting, spell check)
Microsoft Publisher 
Letter recognition (Alphabet, name and address, writing letters;
Number recognition, using a calculator and coin recognition- Telling the time
- Office equipment (how to use photocopier, telephone, laminator, filing
- Internet and email
- Digital camera (taking photos, downloading, naming, cropping and sizing)
- Audio (recording and editing sound)
- Web site (uploading text and photos)
- Preparing for work (CV and letter writing)
- Interview skills (mock interviews and feedback)
More about our training and how you can help
Referrals
If you know someone with a learning disability who would benefit from the training course, please read our referral guidelines (pdf, 34kb) and get in touch.
- You can download a flier for services users about our training (pdf, 1.37mb).
- Find out about our service users
- Email us to find more about our training.
Find out more
You can download our Annual report (pdf, 2.12mb), or email us
